Retail Management

Equipping you with a combination of specific retail industry knowledge and essential management skills, this comprehensive course provides you with a thorough education in the art and science of retailing, from food to fashion, consumer goods to financial services.

Retail management deals with supervising the selling of products, through shops and markets, directly to clients. The discipline is closely related to other economic areas such as international business, marketing, advertising, consumer science, logistics, operations management, and others.

Retail businesses vary in size from a small one-man operation to large international organisations. The needs of the consumer have now produced an amazing variety of retail outlets, all of which need to have organised managers. There are certain skills you need to manage a retail outlet. This course is designed in combination with major retailers and helps you learn the skills you need quickly and conveniently.

This course is the ideal tool for learners wanting to gain knowledge in the field of retail management, whether it is for the purpose of entering the retail trade through the establishment of a small business, or wanting to gain knowledge to allow for further study in the fields of management to enter a retail organisation at a higher level.

This online training course is comprehensive and is designed to cover the following key topics are listed under the curriculum. This course has been designed for 20 guided learning hours.

Course Curriculum

Retail Management Essentials

• Retail and Customer Service
• Managing Retail Store
• Human Resource Management in Retail
• Retail Store Management
• Retail Information Systems

 Retail Operation Management

• Introduction to Retail Operation Management
• Managing Inventory
• Managing Production
• Managing Quality
• Operation Process from the Office

Course Duration

You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Method of Assessment

At the end of the course learners will also take an online multiple choice questions assessment test. This online multiple choice questions test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification

Successful candidates will be awarded certificate for “Retail Management”.

Benefits you will gain

By enrolling in to this course, you’ll get:

• High quality e-learning study materials and mock exams.
• Tutorials/materials from the industry leading experts.
• Includes step-by-step tutorial videos and an effective, professional support service.
• 24/7 Access to the Learning Portal.
• Benefit of applying NUS extra Discount Card.
• Recognised Accredited Qualification.
• Access Course Content on Mobile, Tablet or Desktop.
• Study in a user friendly, advanced online learning platform.
• Excellent customer service and administrative support.

Eligibility / Requirements

• This course is available to all students, of all academic backgrounds. However, retail experience would be an advantage.
• Learners should be ages 16 or over to undertake the qualification.
• Basic understanding of English language, literacy, numeracy and ICT are required to attend this course.