Certification in Customer Service - Workshop

  • Address: Fathima Super Market Building, Bank Street, Rolla - Sharjah, UAE (Map)
  • Tel: Show Number
Interested
Price: AED 1,800

Inquiry

By the end of the course, participants will be able to

  • Explain the importance of superior customer service in any situation and in any environment
  • Use tried and true communication techniques to maximize their overall effectiveness
  • Demonstrate how to perform their duties in such a way that customers will remember the encounter positively
  • Apply the proper behavior and communication skills in the most appropriate way regardless of the difficulties
  • Apply practical methods to turn upset customers around, win their thanks and gain their respect

Target Competencies

  • Customer orientation
  • Emotional control
  • Empathetic outlook
  • Flexibility
  • People reading
  • Self management
  • Role awareness
Inquire

Community Rating

Studied or Worked here? Share Your Review

Your email address will not be published. Required fields are marked *

Please do not post:

  • Aggressive or discriminatory language
  • Profanities (of any kind)
  • Trade secrets or confidential information

Thank you once again for doing your part to keep Edarabia the most trusted education source.

Similar Courses to Advance Your Career

DBA in Strategic Leadership
DBA in Strategic Leadership
  • Address: Block B -B22-048, Sharjah Research Technology and Innovation Park, Free Zone Authority
  • Institute: BIGNxt Education
  • Location: Sharjah, UAE
Inquire
Time Management (Arabic)
Time Management (Arabic)
  • AED 280
Inquire
Postgraduate Certificate (MBA Pathway) in Developing Your Interpersonal Skills
Postgraduate Certificate (MBA Pathway) in Developing Your Interpersonal Skills
  • AED 1,000
Inquire
Problem Solving Skills
Problem Solving Skills
  • Address: Potential FZLLC, Knowledge Village, Block 17
  • Institute: Potential
  • Location: Sharjah, UAE
  • USD 10
Inquire
Effective Teamwork
Effective Teamwork
  • Address: Potential FZLLC, Knowledge Village, Block 17
  • Institute: Potential
  • Location: Sharjah, UAE
  • USD 10
Inquire
CV Writing & Interview Skills
CV Writing & Interview Skills
  • USD 26
Inquire

Courses By Category

Inquire